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Global MedTech Company
Cardiac clinicians and patients have faced significant challenges with post-surgery remote patient monitoring. Clunky hardware, inconsistent and unsuccessful data flow, and confusing or inefficient user experience issues have led to delayed decision-making by clinicians and frustrated patients who are already under mental and physical stress due to cardiac conditions.
A global medical device company needed a solution to pair with their new, long-term implantable cardiac monitor and partnered with Nerdery to identify the solution.
Nerdery collaborated with the global MedTech company to build a next-generation mobile monitoring device from scratch. We began with a high-level concept of the scripting engine designs and produced a rapid prototype to validate the approach. Partnering with the client’s human factors, systems and marketing teams, we were able to identify a need for digital solutions that would:
Taking a human-centered approach, we developed two mobile applications — one for patients and one for clinicians.
On an easy-to-use app, patients track their symptoms, which are then mapped to the Bluetooth-transmitted data from their ICM. A simple setup process and intuitive daily symptom monitoring experience build confidence in patients, even if they are unfamiliar with using a smartphone.
With the clinician-facing app, clinicians are empowered with streamlined patient registration and tracking process, as well as more successful and regular patient data transmissions, including a dual-stage algorithm that sends an alert when it detects and then verifies potential arrhythmia in a patient. The multi-year effort led to a successful Class II medical device FDA submission and market rollout.