Mastering the Moments That Matter: The Promise of Healthcare Service Design
![Cait Elgin](https://www.nerdery.com/wp-content/uploads/2024/04/Cait-Elgin-bio-150x150.jpeg)
![Casey Kaplan](https://www.nerdery.com/wp-content/uploads/2024/04/Casey-Kaplan-Author-150x150.jpg)
![Ashley Pfeiffelman](https://www.nerdery.com/wp-content/uploads/2024/04/Ashley-Pfeiffelmann-headshot-150x150.jpg)
Cait Elgin
Casey Kaplan
Ashley Pfeiffelman
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