Global Medtech Device Manufacturer

Designing a Common Data Pipeline for Consistency Across Domains

Enabling all users within a large division to access the same pipeline of data despite the technology or system used to display it.

Industry

Health

Client

Global Medtech Device Manufacturer

Contributions

  • Enterprise Architecture Strategy
  • Data Strategy
  • Customer Experience Strategy
  • Connected Ecosystems

Snapshot

The commercial digital division of a leading medtech company had several strategic initiatives impacting the same users on the same data sets, yet they were planning solutions with disconnected technologies and processes. They engaged Nerdery to design a commercial platform to support exceptional, consistent experiences across value chains with enterprise-grade, domain-centric building blocks. Through working sessions, technology evaluations, and an objective review of the commercial digital technology ecosystem, we created a centralized, tiered architecture with associated recommendations for each area of data, platform and technology, and a roadmap for operationalization.

“Nerdery was key in helping us define our global technology strategy; the expertise and approach they brought to the table was invaluable.”

— Medtech client

results

The result was a centralized tiered architecture with associated recommendations for each area of data, platform and technology.

Business Challenge

With a large, complex set of medical device inventory data, and several intricate strategic initiatives underway, our client needed an objective review of their digital ecosystem in order to create an enterprise architecture blueprint.

They had found that sales representatives were spending up to two hours a day reconciling data in records in preparation for meeting with their customers. Additionally, there were instances in which the medical device inventory data was replicated eight times, with each endpoint having its own version of the data. The solution would need to enable all users and domains within a large division to access the same pipeline of data despite the technology or system they were using to access it or display it. 

Strategy & Solution

Collaborating closely with our client, we developed a comprehensive set of technology recommendations and an associated roadmap based on a full review of the commercial digital technology ecosystem.

The client came to Nerdery’s headquarters where we facilitated working sessions, workshops and technology evaluations.

Process

Assess

Conducted working sessions with key stakeholders from each affected domain to take stock of the current state tools and impacted departments

Recommend

Provided objective, expert recommendations on each area of data, platform and technology

Socialize & Revise

Presented findings and recommendations to key stakeholders and working groups for feedback and tweaks

Operationalize

Constructed an enterprise architecture blueprint, including specific near-term recommendations for inflight projects, technology investment and software selection

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