Elevating the Citizen Experience
Citizen expectations paired with the government’s duty that every dollar spent equals multiple dollars of value leads to urgent demand across all levels of government to improve experiences and relationships. With legacy systems reaching a critical inflection point and citizen expectations shifting, the public sector has a unique opportunity to address digitization, innovation and organizational change across the services it provides to constituents.
While most large consultancies aspire to embed in your department indefinitely, Nerdery adapts to your organization by working onshore in cadence with your teams — reducing time and complexity at each step. With deep expertise and a focus on digital ethics, accessibility and citizen privacy, we strengthen your team's capabilities, optimize service delivery, leverage the cloud and more.
Don't let constraints limit your agility and innovation.
Citizen dissatisfaction is often at its highest when trying to transact with the government on an antiquated system that fails to perform in line with modern expectations of a digital experience. Our services provide a proven framework to make decisions, increase velocity and capture the latent value in your systems.
IoT and Smart Cities
We help public agencies plan for the digital infrastructure of our future cities, counties and states through an ecosystem of best-in-class partners. The result is cities of the future that are safer, more efficient and drive revenue outside of the tax base for our public clients.
From cloud first to cloud smart, Nerdery guides your technology teams to deliver cloud services with scalable architectures and solid, risk-based security and compliance management.
Government workers are the driving force of public sector services. Nerdery complements your teams and generates embedded learning opportunities within new spaces and skills, ensuring that you not only walk away with great digital products but that you have a team that can carry them into the future.
Digital Product Development
Nerdery’s cross-functional teams combine deep strategy, experience design and development expertise that help you to establish and foster your vision and market ambitions. We work with you to create a market-ready product and support you to ensure that your organization is ready to successfully launch, market and monetize it.
State of Vermont
Vermont's Secretary of State Office was maintaining multiple websites that relied upon nearly a dozen legacy databases, leading to frustration and confusion for the citizens of Vermont who were forced to look for information in multiple locations. Nerdery streamlined and improved the experience for internal and external users by combining these websites and databases into one easy-to-use CMS. With a new, intuitive website the Secretary of State’s Office now keeps Vermonters updated using timely and accurate information.
Arizona State University Foundation had a goal to reach 2,016 individual donors and raise more than $1.5 million in donations for its 2016 ASU Giving Day. The Foundation needed a website to tie together eight fundraising challenges and 17 different schools to drive competitiveness. Nerdery designed a microsite to connect the campus-wide initiatives together, featuring five core elements that all updated in real time. With the help of the new site, 2,548 people donated and over $4 million was raised, resulting in a 2017 AZIMA Tim Award for Community Building.
We partnered with Hennepin Healthcare, a Minneapolis-based county hospital and clinic, to quickly revitalize its public-facing website alongside a large rebranding initiative. Our consultative approach guided the client through understanding goals and prioritizing rebranding efforts, and we relaunched the site under budget and ahead of schedule. Total web traffic is now up 20 percent and key metrics like page views and new sessions have also increased. The robust content structure we developed has enhanced activity on key conversion areas of the site, and the flexible design allows the Hennepin Healthcare team agility in making changes.