Using Software to Save Lives with HB Healthcare
Creating a system to share impactful information and improve patient care
Founded by a Mayo Clinic doctor regarded as one of the top patient safety experts in the nation, HB Healthcare Safety (HBHS) believes that “no one should ever suffer or die as a result of process or system failures.”
After spending years collecting and reviewing data on patient mortality at Mayo, HBHS wanted to create a system that would allow hospitals across the country to input, aggregate and analyze information on mortality, failures of healthcare delivery, adverse events and diagnostic errors.
The goal? “ Help healthcare systems pinpoint the common causes of patient harm in their systems and processes, provide technology that monitors the action and inactions that lead to harm and develop processes addressing failures of care delivery.”
In other words: use software to help improve patient care and save people’s lives.
Delivering a quality minimum viable product on a tight deadline
HBHS came to The Nerdery with a clear understanding of what they wanted to accomplish, but didn’t know how to get there. The founder relied on our team of experts to make the key technology decisions that would bring her vision to life.
In order to provide a concept to hospitals and sell their product pre-launch, HBHS needed a minimum viable product (MVP) completed in under five months. We chose to use Ruby on Rails to allow us to move and iterate quickly in phase one of the project, while still giving HBHS the flexibility to grow and change as business needs evolved.
Using interactive wireframes and prototyping tools we presented HBHS with a working demo of their Safety Learning System that could serve as a pre-launch sales tool. Based on the strength of HBHS’s concept and the designs we created, HBHS was able to sell the system to 19 different hospitals — with more lined up — before the final product was even launched.
Real world impact
Since completing phase two, the Safety Learning System has been adopted by eight U.S. health care organizations and is now deployed in 21 hospitals. Our team is continuing to work with HBHS iterating and improving the system to include complex reporting functionality that will allow hospitals to view trends within their institutions, and proactively make changes to improve patient care.
As HBHS founder and CEO Jeanne Huddleston puts it, through this tool we can “help hospitals across the world learn from their failures to end suffering caused by healthcare delivery."
I can tell you, with the most genuine sincerity, that you all have validated my life’s purpose… to be a part of a team that eases suffering in the world.
Founder & CEO