Helping AmericInn Maintain Their Software
Having recently worked together on a website redesign, AmericInn wanted to establish a plan to ensure their investment would remain relevant and functional. To do so, they needed a technical partner with the resources to regularly monitor their site for issues and immediately solve them.
The hotel and hospitality industry changes fast, with new expectations from customers each time technology changes. To stay on top of trends – and ahead of the competition – AmericInn wanted a partner to deploy regular, new features and find ways to improve their users' experiences.
An ongoing partnership
As a component of our regular maintenance, we monitor AmericInn’s web and mobile sites for technical issues – and serve as their emergency contact if a problem does arise.
Booking site integration
Beyond maintaining AmericInn’s sites, we keep up on AmericInn’s integration with third party booking sites, like TripAdvisor, to make sure customers can enjoy a seamless transition when booking rooms and using rewards.
Random acts of vacation
AmericInn needed an entire website built in under a month for its Random Acts of Vacation giveaway. The website needed to allow users to submit nominations for people especially deserving of a free vacation.
To accommodate their promotion, we created an administrative back-end to allow AmericInn's team to monitor the giveaway, including user-submitted stories and pictures.
With a strong maintenance plan for their newly redesigned website, we’re helping AmericInn stay current with the latest features, and helping customers find their hotels with booking site integration. The close partnership between AmericInn and our maintenance team eliminates ramp-up time when ad-hoc projects arise, meaning promotions and features can be launched faster.